Smart Way Services Inc. d/b/a Zoofilist Privacy Compliance Guidelines

1. Professional Conduct

• Providers must act professionally and respectfully at all times. Harassment, discrimination, or inappropriate behavior is strictly prohibited.
• Providers must present transparent and accurate information regarding their services.
• Violations may result in enforcement actions in accordance with the Terms of Agreement (TOA).

2. Home Entry & Property Access

• Pet owners are responsible for providing accurate home access instructions (e.g., key, access code, alarm details).
• Providers must enter the property alone. No guests are permitted.

Bringing guests may result in liquidated damages of up to $X, payable to Zoofilist, in addition to any actual losses incurred by the pet owner.

• Parties or events are strictly prohibited during service.

Hosting parties or events may result in liquidated damages of up to $X, payable to Zoofilist, in addition to any actual losses incurred by the pet owner.

• If access issues arise, providers must contact support. A service fee of up to $10 may apply.
• Providers must follow data minimization practices, including deleting access codes after service completion.
• Entry-related activities require proper consent.
• Zoofilist is not liable for entry-related breaches if guidelines are properly followed.

3. Youth Participation

Parental opt-in is required for any minor participation in services or platform activities.

4. Pet Photos & Content Usage

• Providers must not share or post pet photos without the pet owner’s explicit consent.
• If a provider posts photos without consent, Zoofilist bears no responsibility. PSPs are solely responsible for obtaining permission from the pet owner.
• Violations may lead to account suspension or termination.
• PSPs may use anonymized pet photos on in-app profiles to build trust, with owner consent and opt-out options. Owners understand and consent unless they opt out.

5. Legal & Privacy Compliance

• Explicit consent is required for geolocation, sensitive data, and pet photos (via in-app checkbox).
• Data minimization practices must comply with CCPA and TDPSA requirements.
• ADMT and TDPSA assessments will be conducted as required by law.
• Annual privacy and security audits are recommended.
• Providers are encouraged to maintain appropriate cyber insurance coverage.